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Delivery & Returns

Delivery Information

UK Delivery

  • Royal Mail 1st Class Standard - FREE                             
  • Royal Mail Recorded (Signed For) 1st Class  - £2.50    
  • Royal Mail Special Delivery ™ Next Day    £4.95   

International Delivery           

  • Airmail Small Packets - £2.50   
  • International Signed For ™  - £5.95   
  • Airsure ®*  - £6.95   

 *Selected countries only. Please contact for details.


Please note that we do not deliver to BFPO addresses.

Please note that we are unable to deliver to PO Boxes.

Please note, Bank Holidays are not a working day.

International Delivery


Delivery is available outside the UK on the majority of our products. Please email to sales@silverberrys.co.uk to arrange the delivery.

Please note that we only accept debit or credit cards registered to a UK or Republic of Ireland address and that delivery is restricted to select countries. Delivery costs will then be quoted on an individual basis.

Returns policy


Order Cancellations
Under the UK Distance Selling Regulations you have the right to cancel your order for any item purchased from Silverberry’s, for a full refund within 14 days.
To cancel your Order please email shop@silverberrys.co.uk with your order reference number in the title.  If however your order has already been processed, you will need to return the order to us.  We recommend you send any item back to using Royal Mail Special Delivery so that the item is insured and you have proof of delivery as you are responsible for the goods until received by ourselves.


Returns, Refunds & Exchanges

Please contact us as soon as possible if you are not satisfied with your new purchase. We will exchange or refund any unused item provided it is returned in a saleable condition, in its original, undamaged packaging, with proof of purchase and within 14 days from receipt of goods. If we find that the product has not been returned to us in a resalable condition, we reserve the right to refuse a refund.

You are responsible for return postage charges and the item until received by ourselves. We recommend using Royal Mail Special Delivery Service as this is the only way to insure the jewellery.

We will refund your original delivery charge when a product is faulty or damaged, but not when a product is simply unwanted. To receive full details on how to return your product, simply Contact us.

Returns address:

Silverberrys  38 Valley Road, Northchurch, Berkhamsted Herts HP4 3PZ