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Terms & Conditions

Terms & Conditions

The following Terms and Conditions apply to all purchases of products by you from Silverberrys via this website and you should read them carefully. We may vary these terms from time to time and therefore you should check them before you make a new purchase.

1. Payment

We accept all major cards Visa, MasterCard, Switch/Maestro & Delta (not American Express), Cheques and Postal Orders. Cheques will be cleared before dispatching your purchase. All Credit / Debit Card Transactions are processed with secure online payment provider and SSL Certification.  We also accept PayPal payments.

2. Acceptance of Order

We will acknowledge your order shortly after we receive it and send a further email to confirm that we have processed your order.

3. Delivery
For delivery details, please refer to our Delivery Information.

4. Pricing
All prices are correct at the point of purchase and are confirmed with an order confirmation email. Previously viewed prices via cookies on your computer are not accepted and will be refused. Sale prices are available only while stocks last. We reserve the right to right to change and amend prices at anytime.
Cookies explained
Cookies are parcels of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server.

5. Supply
All orders are subject to availability. We reserve the right to refuse to supply to any individual or company. Nothing in these terms and conditions affects your statutory rights.

6. Cancellation
You have a statutory right to cancel your order within 7 workings days from the date you receive your order and receive a full refund for any item purchased from our website.

7. Returns, Refunds & Exchanges
If you are not satisfied with your new purchase, we will exchange or refund any unused item provided it is returned in a saleable condition, in its original, undamaged packaging, with proof of purchase and within 14 days from receipt of goods. If we find that the product has not been returned to us in a resalable condition, we reserve the right to refuse a refund.

We will refund your original delivery charge when a product is faulty or damaged, but not when a product is simply unwanted. To receive full details on how to return your product, simply Contact us.

Returns address:
A Bishop 38 Valley Road, Northchurch, Berkhamsted HP4 3PZ

Defective Products
If you believe any of our Products to be of an unsatisfactory quality please contact us via e-mail on

Products that are received damaged or faulty will be replaced or refunded including post and packaging costs. Nothing in these Terms & Conditions affects your statutory rights in the unlikely event that the goods do not meet a standard required by law.

8. Brands
All company trademarks, brand, product names & logos mentioned on this website are used for identification purposes only and are registered trademarks of their respective owners who reserve all of their rights of ownership. The use of, or mention of any brand name, trademark, or product name on this website is in no way intended to suggest that the company, brand or trademark owner is in any way affiliated with or endorses this website.

9. Feedback

If you have any comments about any of the products or services supplied or provided to you, please contact us via e-mail on

10. Descriptions
At the time of publication all product descriptions are accurate, errors and omissions accepted. Representations of colours are approximate, due to the limitations of photographic and printing processes. All measurements and weights are approximate.

11. Privacy Policy
We take your privacy very seriously and will treat all of your personal information in accordance with all applicable data protection laws in the UK
Please read our: Privacy Policy

12. Trading Name
A Bishop T/a Silverberrys 38 Valley Road, Northchurch, Berkhamsted HP4 3PZ